Why aren't T Rowe Price fund exchanges completely transacting in Quicken?

Bruce Anderson
Bruce Anderson Member ✭✭
in Investing (Windows)
I've made several exchanges from one fund to another existing fund recently. The exchanges have been total exchanges leaving the ceding fund at zero. I utilize one-step update downloading transactions. Only the receiving fund transaction is being recorded and I get an error message the ceding fund does not exist. Anybody have the same experience and how do you address it?

Answers

  • Quicken_Natalie
    Quicken_Natalie Moderator mod
    Hello Bruce,

    Thank you for providing the details of this issue to the Community, although I apologize you have not yet received a response.

    We will need a bit more information to be able to assist you further. Please take a moment to review the information available here and post back to let us know what version/release of Quicken you're using.

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    Quicken Natalie 

     

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