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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Ongoing CC-506 error when attempting to download transactions for Citibank credit card
Michael 96
I've tried repeatedly over the past week to download transactions for my Citibank credit card, but each time I get a CC-506 error ("Quicken is unable to udpate...."). I've allowed Quicken to reset the account several times; each time, Quicken successfully matches my Quicken account name with the actual account name at Citibank, but then fails to download giving the CC-506 error. All other credit card, Paypal, etc accounts download with no problem. This doesn't seem to be a known issue. Suggestions?
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Accepted answers
Quicken_Tyka
Hello
@Michael 96
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you haven't done so already, please take a moment to review the information and steps available
here
.
If the trouble persists after completing these steps, please c
ontact
Quicken Support
for advanced troubleshooting.
Thank you,
-Quicken Tyka
All comments
Quicken_Tyka
Hello
@Michael 96
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
If you haven't done so already, please take a moment to review the information and steps available
here
.
If the trouble persists after completing these steps, please c
ontact
Quicken Support
for advanced troubleshooting.
Thank you,
-Quicken Tyka
Michael 96
OK, that worked, thanks
Michael 96
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