My stored paychecks are being wiped out.

joseph.sherr

I enter the full breakdown of my paychecks. Later, I'm finding that Quicken has lost this complete breakdown for a few -- but not all -- my paychecks, retaining only the net amount for these paychecks. Why is this information being lost, and how can I prevent it? Is this a bug in Quicken?

Quicken_Natalie

Hello Joseph,

Thank you for providing the details of this issue to the Community, although I apologize you have not yet received a response.

What version/release of Quicken are you using? You can find that by going to Help>About Quicken. Also, please see this FAQ for details on adding more information to your post so that other Community members are best able to assist you.

There is an ongoing discussion regarding an issue of this nature that can be found here.

I suggest following and/or participating in the Discussion so that you can receive updates as they're posted and work with other Users who are also experiencing this same behavior.

Hope this helps!

-Quicken Natalie 

Quicken_Natalie

Hello Joseph,

Thank you for providing the details of this issue to the Community, although I apologize you have not yet received a response.

What version/release of Quicken are you using? You can find that by going to Help>About Quicken. Also, please see this FAQ for details on adding more information to your post so that other Community members are best able to assist you.

There is an ongoing discussion regarding an issue of this nature that can be found here.

I suggest following and/or participating in the Discussion so that you can receive updates as they're posted and work with other Users who are also experiencing this same behavior.

Hope this helps!

-Quicken Natalie 

joseph.sherr

Quicken for Windows - Premier 2018 Version R23.18
USA