Why can't I see Personal Spending Categories in my Budget?

I've asked the community, and spent a wasted hour on the phone with customer service to no avail. I deleted and restarted my budget 4 or 5 times and still can't see or adjust any of the personal expenses in "annual" view. I did see a budget report with the numbers I added originally ..


  • UKR
    UKR SuperUser ✭✭✭✭✭

    Please show us what you're talking about: the budget view and the Category List showing some of the missing categories with all of the columns of the Category List view.
    Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
    The Windows Snipping Tool (available with Windows 7 and up) can be used to capture a partial screen image and save it to a file.  Microsoft Paint can be used to annotate the image.
    To take a screenshot in Mac please see https://support.apple.com/en-us/HT201361
    Please create image files of type PNG, JPG or GIF only.
    To attach the image here, start composing your reply in the "Type your comment" box at the bottom of this webpage. Drag and drop the image or, at the top of the text entry window you'll see a row of icons possibly beginning with B I S
    Click the "Attach image" icon (the one that looks like a tiny landscape with mountain and sun). It will allow you to select and upload the captured image file(s) from your computer. The captured image(s) will be inserted at wherever the cursor is located in the text.

    By the way, what version and release of Quicken are you using? Click Help / About Quicken for this information.
  • Sherlock
    Sherlock Member ✭✭✭✭
This discussion has been closed.