can't activate one step update for Citibank credit card accounts

pscherz

I get this message "Sorry. We encountered an error. (It;s not your fault). I have run "Validate and Repair" against the file, no errors. If I export the file, create a new quicken file, andimport the file everything works fine. I even rebuild my windows 10 64 byte system from scratch. Still same error

Quicken_Tyka

Hello @pscherz

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

If you haven't done so already, please take a moment to review the information available here.

Please Contact Quicken Support. This error requires Quicken Support agents to review logs and provide further assistance. The issue may need to be escalated and may not have an immediate resolution. 

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello @pscherz

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

If you haven't done so already, please take a moment to review the information available here.

Please Contact Quicken Support. This error requires Quicken Support agents to review logs and provide further assistance. The issue may need to be escalated and may not have an immediate resolution. 

Thank you,

-Quicken Tyka