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Transferring

cathy@

We have Quicken 15. We just bought the updated Quicken 19. When I am trying to backup 15 it says unable to open file. How do I back up what I have on 15 and transfer it to the 19 on a new computer?

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NotACPA

How are you trying to do that backup? And what's the EXACT wording of the error message that you're getting? Any error codes associated with it?

A picture of the error message (using Win's Snipping Tool, in your Win Accessories folder) can be attached here via the "paper with a folded corner" icon, above.

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