attachments from mobile are uploading to cloud but not syncing to desktop

System

This discussion was created from comments split from: attachments from mobile are uploading to cloud but not syncing to desktop.

mtchevalier

I am having the exact same issue.

Quicken Sarah

Hello @mtchevalier

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

If you are still needing assistance with syncing attachments in Quicken, please take a moment and review the information available here, and post back to let us know what version and release of Quicken you are using.

Please also let us know if you are receiving any type of error message or code when syncing.  Or if the sync shows successful in the Mobile App, but the attachments are still not appearing in the desktop file.  The more information you can provide regarding this issue will help the Community to better understand and assist.

Thank you,

Sarah