Quicken Bill Pay "Sent" vs. Check Number

Michael Rosen

I'm curious why some bill pay transactions appear as "Sent" vs. a check number in my register.

Quicken Sarah

Hi @Michael Rosen

Thank you for that additional information, although I apologize that you have not yet received a follow-up response.

Typically "sent" on a bill payment transaction means that the payment has been sent to the biller, but has not yet cleared your bank account. This status is typically shown for electronic (ETF) bill payment transactions.

A check number in the status column can indicate one of two things but is shown when using a physical check to pay the bill.

1. A manually entered check transaction that is intended to be printed from Quicken and physically mailed.
2. If you use Quicken Bill Pay, the check number indicates that a check for the payment has been cut and mailed by the Quicken Bill Pay service, but has not yet cleared your account.

I hope this information is helpful, but please let us know if there are any further questions/concerns the Community may assist with.

Thank you,

Sarah

Quicken_Natalie

Hello Michael,

Thank you for providing the details of this issue to the Community, although I apologize that you have not yet received a response.

The Community may need a bit more information to be able to further assist. Please take a moment to review the information available here and post back to let us know what version/release of Quicken you're using.

The more information you can provide regarding this issue will help the Community to better understand and assist.

Thank you,

Quicken Natalie

Michael Rosen

Sorry, I forgot to include the version info.

Quicken Premier 2020 R24.11
Windows 10 64-Bit Build 18362.592
USA

Thanks.

Quicken Sarah

Hi @Michael Rosen

Thank you for that additional information, although I apologize that you have not yet received a follow-up response.

Typically "sent" on a bill payment transaction means that the payment has been sent to the biller, but has not yet cleared your bank account. This status is typically shown for electronic (ETF) bill payment transactions.

A check number in the status column can indicate one of two things but is shown when using a physical check to pay the bill.

1. A manually entered check transaction that is intended to be printed from Quicken and physically mailed.
2. If you use Quicken Bill Pay, the check number indicates that a check for the payment has been cut and mailed by the Quicken Bill Pay service, but has not yet cleared your account.

I hope this information is helpful, but please let us know if there are any further questions/concerns the Community may assist with.

Thank you,

Sarah