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Customer Invoice account / balance confusion
I am switching to using Quicken Business for invoicing after using FileMaker Pro for invoicing for about 20 years and it's not as intuitive as I expected... as I enter invoices, the amount I charge on the invoice ends up listed in the "Charged" column, and the amount the customer pays is listed in the "Paid" column. This happened automatically when I created invoices and linked payments. However, it shows that we are in the black by a certain amount, when the total is the sum of outstanding invoices and it should be in the RED by that amount. I'm flummoxed... am I supposed to list the charges on an invoice as negative numbers? What's the trick here that I'm missing? (I'm sure it's user error... but my Googling and browsing the community hasn't helped one bit.)
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