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Gibberish register entires that won't delete

My Quicken has about five entries at the very beginning of the register for my checking account that make no sense, can't be deleted or edited, and have not been fixed, even though I:

1. Validated and repaired the file.
2. Tried to create a year-end copy (wouldn't copy)

Screen capture attached to show what I'm seeing...

Help?

Best Answer

Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Looks to me like your Quicken data file is irreparably corrupted.
    When's your last backup that doesn't exhibit this condition?
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • markus1957
    markus1957 SuperUser, Windows Beta Beta
    Have you tried deleting them from a banking transactions report?
  • Lou
    Lou Member ✭✭
    Unfortunately, I ignored this problem for quite some time hoping that an update would just clear things up.

    > @NotACPA said:
    > Looks to me like your Quicken data file is irreparably corrupted.When's your last backup that doesn't exhibit this condition?
  • Lou
    Lou Member ✭✭
    I’m not quite sure how to do that. I tried deleting them in the register but that didn’t work.

    Can you direct me to instructions for this?

    > @markus1957 said:
    > Have you tried deleting them from a banking transactions report?
  • markus1957
    markus1957 SuperUser, Windows Beta Beta
    edited February 2020
    In the Reports menu, Banking, Transactions, use the gear icon to customize the report selecting the account in question.  If the report runs and shows the transactions, there is an option to delete under the Edit pull-down in the report.

    You might also try moving the transactions to a new Cash account and then delete the account.
  • Lou
    Lou Member ✭✭
    Tried it. No dice. Any other suggestions welcome before I have to start from scratch...
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