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why can I not reconcile my account? the key at the bottom is not highlighted to click on.

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  • UKR
    UKR SuperUser ✭✭✭✭✭

    More details, please.
    Do you use Quicken Mac or Quicken for Windows? US or Canadian version?
    What version, edition level and release of Quicken are you using?  Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.
    What version of Windows or Mac OS are you using?


  • Hewuse
    Hewuse Member
    I was using an older version which I got along well with. I just upgraded yesterday and cannot reconcile my January bank statement. Reconcile at the bottom is not highlighted. I use quicken Mac OS Catalina.
  • Hewuse
    Hewuse Member
    I use your newest version as I updated yesterday. I have apple Catalina.
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