Version: R22.12 Build: 27.1.22.12 "Connectivity Problems"

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Curt
Curt Member ✭✭
in Errors and Troubleshooting (Windows)
Suddenly getting an error message stating that i need to reauthorise my Capital One accounts. Clicking the reauthorize button returns a message that it was successful. Then I get the same garbage after trying a One Step Update. This just began towards the end of January 2020. No issues when accessing Capital One accounts through a web-browser. Quicken Support techs were unable to resolve the issue. (Quicken Case number7342218).

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  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited February 2020
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    Hello Curt,

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    The case number that you have provided was escalated and currently being worked on to determine a fix for the issue.

    When the issue has been corrected you should receive an email that the escalation has been completed.

    I hope this helps!

    -Quicken Tyka
    ~~~***~~~
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