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Quicken new install - activation problem

mbaush
Member ✭
I have just installed Quicken on a new computer and after opening my file, I get prompted with a login screen in which I enter my credentials.
Right afterwards I get the "If you're seeing this screen it's possible your Quicken subscription is linked to another Quicken ID"
I have tried:
- Reinstalling (using the cleanUI tool as well)
- Tried signing out through the "Sign in as different user" window.
On my profile window I could not see any download links but was able to download using the app.quicken.com bottom download link.
Thanks!
Right afterwards I get the "If you're seeing this screen it's possible your Quicken subscription is linked to another Quicken ID"
I have tried:
- Reinstalling (using the cleanUI tool as well)
- Tried signing out through the "Sign in as different user" window.
On my profile window I could not see any download links but was able to download using the app.quicken.com bottom download link.
Thanks!
0
Best Answer
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mbaush said:I'm afraid the Edit menu is not available on this page. Only File and Help. I tried the Begin Activation -> Sign in to another account, but no change.. It always brings be back to the same page asking me to Activate
Delete the Installer, you are using.
Now go to: https://www.quicken.com/canada /My Account and Sign in. Under Download Quicken, Download Quicken for Windows or Quicken for MAC, the one for your computer.
Once downloaded and saved, use this procedure, but don't download any installers for Quicken: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions
This will work as long as you don't skip any steps.
Report Back.
thecreator - User of Quicken Subscription R32.12 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21359.1
also Windows 10 Pro 64-Bit Build 19042.928
Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=15
Answers
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Note that I have another computer running the same Quicken version that seems to run fine.0
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Are you using the same Quicken ID/password on both computers?Quicken Subscription HBRP - Windows 100
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Yes I am, I previously had a hard copy of Quickens 2016, and now using Quicken 2019 starter subscription. I'm unsure if it's any help as it works on my other computer fine. I tried creating a brand new quicken data file, but had the same problem.0
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From Quicken --> Edit --> Preferences --> Quicken ID --> Sign in as a different user
Sign out and back again using your Quicken ID/password.
Quicken Subscription HBRP - Windows 100 -
I'm afraid the Edit menu is not available on this page. Only File and Help. I tried the Begin Activation -> Sign in to another account, but no change.. It always brings be back to the same page asking me to Activate0
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how about.... Help --> About Quickencompare to the info to the other computerQuicken 2020 Deluxe - Subscription - Windows 100
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Yes! Thanks so much. It turns out the other computer was running version 2019. Normally with a subscription, I'm supposed to be able to run version 2020 as well right?0
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Where or how did you obtain the Quicken software -CD or download - from where ?How did you install it on each computer - again, CD or download - from where ?Quicken 2020 Deluxe - Subscription - Windows 100
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I had the installer « quicken-Canada.exe » still in my Download folder. I copied it over the other computer.0
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mbaush said:I'm afraid the Edit menu is not available on this page. Only File and Help. I tried the Begin Activation -> Sign in to another account, but no change.. It always brings be back to the same page asking me to Activate
Delete the Installer, you are using.
Now go to: https://www.quicken.com/canada /My Account and Sign in. Under Download Quicken, Download Quicken for Windows or Quicken for MAC, the one for your computer.
Once downloaded and saved, use this procedure, but don't download any installers for Quicken: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions
This will work as long as you don't skip any steps.
Report Back.
thecreator - User of Quicken Subscription R32.12 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21359.1
also Windows 10 Pro 64-Bit Build 19042.928
Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=15
This discussion has been closed.