The challenge is that I bought my last Quicken when it was Intuit. I have the confirmation email but not the activation key that came with the download in 2017. Now I am trying to open the 2019 Quicken that I just "subscribed to". I want to access the existing data and I am repeatedly being asked for the activation code I am being asked for the activation code for the 2019 version too. Can you help?
Hi and thanks for both responses. As far as I know I followed the instructions provided.
I bought the subscription from Quicken.com. I am Canadian. The download was to the sole computer I have and the one that also has Quicken 2016 (bought online in 2017).
The Quicken ID that holds the data file is different from the one I used to buy and download the Quicken 2019 version. I did not recall any Quicken ID when I bought the earlier program for the computer. I think that is my problem. I just hope you can help. I tried changing the ID for the new program to be the same as the ID for 2016. That was one of the prompts for the activation key.
I do not want to lose my historical data.
I backed it up before downloading the Quicken 2019 but now cannot open it.
I will have a file for the Quicken 2016 on my backup hard drive if necessary, but I would like the upgrade provided by the subscription.
THanks for anything you can do to help me solve this little dilemma!