Error adding Fidelity brokerage account

hutchinl2534
hutchinl2534 Member
edited February 2020 in Investing (Windows)
When I try to add a Fidelity Investments account I get an error: "Your Quicken login is the same as your login to the Fidelity investments web site."

I tried several times, I know I'm using the correct login and password, but I still get the same error. How do I get past this?

Comments

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Are you trying to log into Fidelity Investments?  Or Fidelity NetBenefits?
    And, that's not an error message, it's informing you as to what your login credentials, for Fidelity, should be in Q.
    Lastly, What Q Product, and BUILD of that product are you running?  What is your "Valid Thru" date?  This info can be found at HELP, About Quicken.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    When I try to add a Fidelity Investments account I get an error: "Your Quicken login is the same as your login to the Fidelity investments web site."
    I don't understand what that means....
    Anyway - can you log directly into the Fidelity online website ?
    As mentioned above - is this the normal Fidelity website,
    or the Fidelity Net Benefits website for special retirement accounts....


    Quicken Subscription - Windows 10
  • Noone
    Noone Member ✭✭
    I believe your Fidelity ID ihas been added to Fidelity name. I have same issue
  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    Noone said:
    I believe your Fidelity ID ihas been added to Fidelity name. I have same issue

    I don't understand what this means.  Please elaborate.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
Sign In or Register to comment.