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Quicken Download Error

jrpetersjr

My quicken is having trouble downloading data from my HSA. It only errors on one specific transaction from last month. Everything else is downloading perfectly.

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Accepted answers

NotACPA

Choice Financial appears to offer both Web Connect and Express Web Connect:

18135 18135 18135 Choice Financial https://choicefinancialgroup.com 888-894-1357 https://choicefinancialgroup.ebanking-services.com/LoginAdv.aspx ACTIVE BANKING&WEB-CONNECT BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

SO, how were you downloading this transaction? I suspect that you originated the download from within Q ... which would be Express Web Connect.

Try initiating the download from Choice's website and then importing that into Q.

What happens?

Also, according to Choice's website, what IS this mysterious transaction?

NotACPA

Deposit of What? Is this a transfer from your paycheck? Or a Deposit from your checking account?

Also, in Q, what TYPE of account is your HSA setup as? Do TOOLS, Account List, and then click EDIT adjacent to the account name for this info.

NotACPA

Doing a Web Connect sometimes "shakes loose" the cobwebs. Try an EWC and see if the error has gone away.

All comments

jrpetersjr

How to I fix this error.

splasher

Re-read what you wrote. Imagine that you are reading it for the first time, do you really think you have provided enough information to formulate an intelligent answer?

In other words, more information is needed.

jrpetersjr

What information do you need?

splasher

Version of Quicken (Help-About Quicken)
Version of Windows (Winver)
THE ERROR that is given.
Type of transaction.

You get the idea, things that would be helpful.

NotACPA

And the NAME,in Quicken, of the HSA would be helpful also.

jrpetersjr

QVer: R24.14 - 27.1.24.14
WinVer: Windows 10 Pro version 1909
Account Name: HSA
Account Company: ChoiceBank
Transaction Type: Deposit
Error: Illegal Operation: {0}

There's no repair option on it either.

NotACPA

Would that name, as shown in Q, be "Choice Bank WI"? There is NO "ChoiceBank" listed in Q.

jrpetersjr

oh yeah sorry. It's Choice Financial

NotACPA

Choice Financial appears to offer both Web Connect and Express Web Connect:

SO, how were you downloading this transaction? I suspect that you originated the download from within Q ... which would be Express Web Connect.

Try initiating the download from Choice's website and then importing that into Q.

What happens?

Also, according to Choice's website, what IS this mysterious transaction?

jrpetersjr

I've just let Quicken do everything, but I'll try the other way and it's a deposit. Like almost all of the other transactions, that's why I'm so confused.

NotACPA

Deposit of What? Is this a transfer from your paycheck? Or a Deposit from your checking account?

Also, in Q, what TYPE of account is your HSA setup as? Do TOOLS, Account List, and then click EDIT adjacent to the account name for this info.

jrpetersjr

The regular web connect worked. I'd rather not have to download it, but I guess that's what I'll be doing from now on.

jrpetersjr

It's a deposit from my check and it is a checking account.

NotACPA

Doing a Web Connect sometimes "shakes loose" the cobwebs. Try an EWC and see if the error has gone away.

jrpetersjr

That worked!

THANKS!!!