Bank transactions not downloading

Triplett325

I am now 10 days behind on bank transactions downloads. I get on my accounts on banks website and the transactions are there, however Quicken acts as though no new transactions exists. This is on PNC and United federal both so I don't think its a bank problem. It downloads the vanguard transactions. I believe my problems started with the last quicken Update.

John_in_NC

I don't have much information here (errors, etc.), but since it is multiple banks (PNC and UFCU), I suspect that something has gotten hung up with the Quicken Connect services. Vanguard is investments, so that is Direct Connect, so that is likely why it still works.

I suggest reaching out to official Quicken Support as they have more tools to assist you/reset your account, etc.

https://www.quicken.com/support#contact-support 

Triplett325

It shows no errors, it just acts normal download except no new transactions. I will try and see what supports has to say.

Cherioer

Support seems unable to assist with these type of errors (adding new accounts and download issues).

jacobs

@Cherioer Quicken Support definitely should be able to help with these problems. As with any company, some support reps are better than others, so it might be worth trying again.