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<ORG> and <FID> in fidir.txt does not match that in .qfx

joecoury

After successfully downloading .qfx files from my financial institution for some time, I suddenly begin getting the error "unable to verify the financial institution information for this download." Checking the fidir.txt and .qfx files, I find that the <ORG> and <FID> no longer match. I presume this is the problem. How best to fix this problem?

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Accepted answers

GeoffG

I should have stated the QFX file has changed. The FIDIR file shows they are a valid financial institution. If there is an issue with the file, they should correct it.

The FIDIR file normally gets updated with an upgrade.

All comments

GeoffG

What version of Quicken and who is the FI?

joecoury

Quicken Deluxe (PC) Release 24.14 Build 27.1.24.14

First Command Bank Wealth Mgt

The fidir.txt has lines and IDs for First Command Bank WC and First Command Financial Planning...not the above.

GeoffG

I did find your institution in the file dated 1/25/2020

08312 08312 08312 First Command Bank Wealth Mgt NA 888-763-7603 http://www.firstcommand.com/commandcenter ACTIVE INVESTMENT&WEB-CONNECT NOT_QBP NA

You may want to reach out to them to note the file has changed.

joecoury

My fidir.txt does not have that line. How do I get a copy of the file dated 1/25/2020?

GeoffG

I should have stated the QFX file has changed. The FIDIR file shows they are a valid financial institution. If there is an issue with the file, they should correct it.

The FIDIR file normally gets updated with an upgrade.