<ORG> and <FID> in fidir.txt does not match that in .qfx

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joecoury
joecoury Member ✭
edited July 2022 in Errors and Troubleshooting (Windows)
After successfully downloading .qfx files from my financial institution for some time, I suddenly begin getting the error "unable to verify the financial institution information for this download." Checking the fidir.txt and .qfx files, I find that the <ORG> and <FID> no longer match. I presume this is the problem. How best to fix this problem?

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  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
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    What version of Quicken and who is the FI?
    cmCb324rv9.png

  • joecoury
    joecoury Member ✭
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    Quicken Deluxe (PC) Release 24.14 Build 27.1.24.14

    First Command Bank Wealth Mgt

    The fidir.txt has lines and IDs for First Command Bank WC and First Command Financial Planning...not the above.
  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
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    I did find your institution in the file dated 1/25/2020
    08312    08312    08312    First Command Bank Wealth Mgt    NA    888-763-7603    http://www.firstcommand.com/commandcenter    ACTIVE         INVESTMENT&WEB-CONNECT              NOT_QBP    NA
    You may want to reach out to them to note the file has changed.

    cmCb324rv9.png

  • joecoury
    joecoury Member ✭
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    My fidir.txt does not have that line. How do I get a copy of the file dated 1/25/2020?
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