Louisiana Federal Credit Union Not Updating

Tina Bates
Tina Bates Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)
I have not been able to use the express web connect for automatic updates directly from the Louisiana Federal Credit Union bank for almost a year now. In fact, I have three accounts at this bank that have stopped downloading. I am receiving the following error "Error When Using Online Services: CC-501, CC-898, or "It's not your fault". "Unable to update these accounts because of an error on the Quicken server". When will this issue be resolved??

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  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    edited February 2020
    What version.... always good to include that basic info .....
    Help --> About Quicken
    Is your Quicken ID still valid - or has it expired -
    The CU is still listed as a valid Quicken download partner.
    Have you tried downloading directly from the CU online website
    and Importing into Quicken
    56727    56727    56727    Louisiana Federal Credit Union    http://www.louisianafcu.org/    985-652-4990    http://www.ezcardinfo.com/    ACTIVE  
    BANKING&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  


  • Tina Bates
    Tina Bates Quicken Windows Subscription Member ✭✭
    @ps56k Thank you for the response, I'm trying to learn how to use the community. Yes my Quicken is still valid... Year: 2020 Version: R25.10
    Build: 27.1.25.10 and I still have a almost a year left on my subscription. It was downloading without any issues about 10 days ago and then all of a sudden every day I started getting the error messages listed above. Thank you for letting me know that it is still listed as a valid partner I may just disconnect and then reconnect my 3 accounts and start over with them.
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