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Issues resulting from February 2020 patch for Quicken Delux 2019

Ever since I downloaded the latest update for Quicken I have been experienced several issues: (1) Upon opening Quicken the password box appears along with the Intuit sign-in page. When I enter my password the file used to open instantly. Now, a little blue ball spins while I wait 30-45 seconds for the Intuit sign-in page to disappear and for Quicken to open. (2) When I attempt to download may bank and credit card accounts the time frame is now much longer than previously. Reconciling the files also takes longer than previously.

The antidote I found on this site was to open my setup preferences and to uncheck animations. That has proved to be a useless fix. In fact, it changed nothing. Neither did using the validate and repair option from file operations. Now what?


  • splasher
    splasher SuperUser ✭✭✭✭
    Not a solution, but an observation.
    If you check Help->About Quicken, you will find that your installation of Quicken now shows it to be 2020, not 2019.  Under the subscription, updates to the software are continuous unless you prevent them from happening.  So far, under the subscription policy, they change the year in one of the updates in the Fall of the year consistent with when they used to release the next year's version in the past.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @""Cary A. Strochan" ,

    Since you mentioned seeing an Intuit sign-in page, I would reinstall Quicken according to this procedure:  https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

    Don't skip a Step.

    You probably have elements of old versions of Quicken in the Registry.
    thecreator - User of Quicken Subscription R32.12  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32 & 64-Bit Build 21354.1
    also            Windows 10 Pro 64-Bit Build 19042.867

    Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar.

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1

This discussion has been closed.