Missing Transactions in account view

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gallaghe44
gallaghe44 Member ✭✭
in Errors and Troubleshooting (Windows)
On one of my credit card accounts, many transactions do not appear. No payments appear. However, when I balance the account all are present. The account is set to view 'All Dates', 'Any Type' and 'All Transactions' . My other credit card accounts are fine.
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  • Frankx
    Frankx SuperUser ✭✭✭✭✭
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    Hi @gallaghe44,

    It seems like you're looking at a filtered view...

    Can you confirm that the boxes immediately above the Register transactions say:

    All Dates
    Any Type
    All Transactions

    If not - you should hit the RESET button - to the immediate right of those.

    Let me know if you still can't view all transactions.

    Thanks.

    Frankx

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  • gallaghe44
    gallaghe44 Member ✭✭
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    The Reset button does reset the filters to 'All Dates', 'Any Type', and 'All Transactions', but does not fix the problem. Many charges and no payments are still missing. However, I have found that if the filter is set to 'This Month' all charges and payments in this month do appear. For other date selections the results vary.

    Bob
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