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A split transaction causes an error in Sync. How do I fix it?

LarryLawson17051
Member ✭
[41] (severity: 3)
User message:
The desktop transaction in <b>"Checking *9999 XX9999"</b> on <b>"01/06/2020"</b> for <b>$-999.00</b> was not synced.
The referenced resource (parameter=splitItem.id, id=208399250316918786) does not exist.
System message:
Transaction request failed (id=2404); transaction: [Checking *8741 XX8741] [01/06/2020] Xxxxxx On-Us Check BP-Xxxxxx HO BILLPAY $-999.00
exception:
message: The referenced resource (parameter=splitItem.id, id=208399250316918786) does not exist.
err code: QCS-0400-4
User message:
The desktop transaction in <b>"Checking *9999 XX9999"</b> on <b>"01/06/2020"</b> for <b>$-999.00</b> was not synced.
The referenced resource (parameter=splitItem.id, id=208399250316918786) does not exist.
System message:
Transaction request failed (id=2404); transaction: [Checking *8741 XX8741] [01/06/2020] Xxxxxx On-Us Check BP-Xxxxxx HO BILLPAY $-999.00
exception:
message: The referenced resource (parameter=splitItem.id, id=208399250316918786) does not exist.
err code: QCS-0400-4
0
Best Answers
-
Hi "@LarryLawson17051",
This is a member forum (most of us are just Quicken users, not Quicken employees, and most are not software engineers). We can't (or at least I can't) provide the technical advice that you need. I would suggest that you'd be better served by contacting Quicken technical support - either via Contact Support (Chat) or Premium Support (Phone support). There are links to both at the bottom of this page: https://www.quicken.com/support#windows
Good luck!
Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20 - Windows 10 Home - Ver. 2004
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -5 -
If you haven't already, I suggest you reset your cloud data: https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app5
Answers
-
Hi "@LarryLawson17051",
This is a member forum (most of us are just Quicken users, not Quicken employees, and most are not software engineers). We can't (or at least I can't) provide the technical advice that you need. I would suggest that you'd be better served by contacting Quicken technical support - either via Contact Support (Chat) or Premium Support (Phone support). There are links to both at the bottom of this page: https://www.quicken.com/support#windows
Good luck!
Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20 - Windows 10 Home - Ver. 2004
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -5 -
If you haven't already, I suggest you reset your cloud data: https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app5
This discussion has been closed.