Bank of America OL220-A Errors

Art Masson

Please advise when this problem (first reported on 2/27 will be repaired. This is now impacting my personal finances. Thanks so much.

richard_gladston

As of this AM it seems to have been fixed. I had reset my accounts and turned off bill pay, then reactivated bill pay this AM. That seems to have worked.

Quicken Sarah

Hello All,

Thank you for taking the time to report that you are continuing to receive an error.

We received confirmation from our Service Providers that the root issue causing the original OL 220-A/301-A/362-A /393-A/297-A errors were resolved causing the Alert to be updated accordingly.

For Users who continue to receive an error, please follow the steps provided in the following Help Article links to troubleshoot the error code and/or contact Quicken Support.

• https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services
• https://www.quicken.com/support/message-when-using-quicken-online-services-ol-393
• https://www.quicken.com/support/error-when-using-online-services-ol-301
• https://www.quicken.com/support/error-when-using-online-services-ol-297
  

Thank you,

Sarah

markwattam

"NEW 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors" It has been over five days that I cannot use Quicken!

richard_gladston

As of this AM it seems to have been fixed. I had reset my accounts and turned off bill pay, then reactivated bill pay this AM. That seems to have worked.

Cavmaria1

COME ON! This is the only reason I use Quicken. [removed- off-topic]

Dave526

I retried my BofA Direct Connect payments after Quicken Sarah's notification that the problem had been resolved. It has not been resolved for me. I continue to get OL-220-A errors.

Dave526

Also, the OL-220 error appears considerably worse than the original OL-393 error - OL-393 resulted in online payments failing. OL-220 appears to result in all online interactions failing - I'm no longer getting transaction downloads.

Warren Pettit

I am another who has tired this resolved problem only to find that is is not resolved.

tx2va94

Not resolved for me either

thultq

I am still receiving the Quicken Error code OL-220-A and OL-393 A. I cannot make payments. I cannot cancel them. I am stuck. Please help!

rotory

ISSUE NOT RESOLVED CAN NOT DOWNLOAD OR UPLOAD CAN NOT PAY BILLS PLEASE RESOLVED. NOT RESOLVED AS OF 9:47 AM

Harry Storey

Says resolved in the Community Alert, but I am still receiving this error.

FriarBob66

as of 9:46 not resolved for me either

gfbuyer

This error is still occurring and is not resolved

RESOLVED 3/2; 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors

danpierce

I also continue to receive the same OL-220-A error after Q says resolved. A Q update was applied when I restarted 3/2/20 but seems to have had no effect.

RHW7910

This error has been occuring since 02/27/2020 and not been resolved as the Alert stated.

sassy123

I still receive OL-220-A error after Q says it is resolved. the Q update was applied today but connecting to BofA to send bill pay transactions NOT WORKING. Q, we need immediate help.

Harry Storey

Ok, my fix deactivate account and reactivate it

bobdb

Not only is OL-393-A BofA ero not fixed, I now have a new error (OL297-A) with another bank!! I think we're going in the wrong direction here...

bobdb

Quick update. Deactivated and reactivated my BofA accounts and still getting OL-393-A error.

Warren Pettit

I did the deactivate / reactivate dance and that cleared up my error as well. That should have been posted as part of the "solution".

Gary Ley

The apparent BofA correction for downloading on the update process is not working for me

Quicken Sarah

Hello All,

Thank you for taking the time to report that you are continuing to receive an error.

We received confirmation from our Service Providers that the root issue causing the original OL 220-A/301-A/362-A /393-A/297-A errors were resolved causing the Alert to be updated accordingly.

For Users who continue to receive an error, please follow the steps provided in the following Help Article links to troubleshoot the error code and/or contact Quicken Support.

• https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services
• https://www.quicken.com/support/message-when-using-quicken-online-services-ol-393
• https://www.quicken.com/support/error-when-using-online-services-ol-301
• https://www.quicken.com/support/error-when-using-online-services-ol-297
  

Thank you,

Sarah

sundevil78

I am still getting an error on this topic which was closed as resolved:
RESOLVED 3/2; 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors

twomanvb

How to resolve this error?

Art Masson

I still had the error this morning. It looks to me that my Quicken data base had been corrupted with my many tries since 2/27 to connect/update. I restored my Quicken data file from a back from before 2/27 and then tried again, and then the BOA started working again!

kennethmaksindad

2017 Q Prem stopped updating my BofA account. I get a right pointing arrow on both transactions trying to submit. Says "not yet matched to a downloaded transactions". Started about a week ago.
The one step update summary give a OL-220-A error.
How to fix?

Greg Brown

Keep getting ol-220-a when attempting error recovery with Bank of America after bill pay issue resolution.

Dave526

Keep getting ol-220-a when attempting error recovery with Bank of America after bill pay issue resolution.

Dave526

Also... the payments that were originally entered in Quicken, but then failed to upload properly, are now in some sort of limbo. I can't delete the transactions. I go to Online Center to cancel them, but the "cancel" button is grayed out. Is there some other way to delete these pending, but not happening transactions?

In addition, I tried to "deactivate" the online services (intending to then reactivate), but that also failed.

sundevil78

I have the same issue. Can't cancel a couple transactions so I cannot deactivate and activate bill pay like some have tried.
If not resolved soon I may have to restore an earlier backup which seemed to work for someone.

Dave526

OK. Next try seemed to have worked.

I restored my Quicken file from 02/26 then deactivated/reactivated my BofA checking account.

It downloaded a bunch of transactions, which seems to have brought all of my accounts up to date. There were also some duplicate bill pay transactions which were shown as VOID. Hopefully everything is back to normal...and all my payments have been scheduled...and I haven't paid anyone twice.