Bank of America OL220-A Errors

2

Answers

  • Still unable to connect Bank of America
  • sharonk1892
    sharonk1892 Quicken Windows Subscription Member
    Same problem.
  • Art Masson
    Art Masson Member ✭✭✭
    Yes, I kept getting the OL220 error this morning...until I restored my data base from a backup copy from 2/26 (the day before the error started). I suspect the error condition corrupted my quicken database. Once I restored, I could connect to BOA normally -- and I didn't have to deactivate/reactivate my BOA account....Hope this helps!

    Perhaps Quicken support has a more advanced/better technique to restore service which doesn't require a backup restore, if so, suggest they post it here since lots of folks seem to still have the error.
  • rbogilvie1
    rbogilvie1 Quicken Windows Subscription Member
    Hello,
    I see that there was a known problem trying to connect to Bank of America and it was an OL-220-A error. I see that it was marked resolved today. However, I am still receiving that error, even after updating Quick for Windows today. Is anyone else still getting this same error? thank you.
  • chuckcornelius
    chuckcornelius Quicken Windows Subscription Member ✭✭
    I contacted support today. It has not been resolved. I'm having the same issue.
  • zoomp
    zoomp Member ✭✭
    Still getting OL-220-A ERROR
  • mswlogo
    mswlogo Quicken Windows Subscription Member
    I fixed mine by restoring a backup.

    I waited an hour for Quicken Chat, Then they connected waited 5 minutes and disconnected. Absolutely the worst Service.

    They Lock the Alert with No Suggestion on how to clear it.

    I tried deleting pending bill pay transactions but it would not let me because it thought they were partially done. It would not let me deactivate bill pay because I had pending transactions.

    I restored to the point before the problem and because those pending transactions fired.

    What a … (don't want my post deleted so I won't say but you can guess). Can't believe we are forced to pay a subscription for something that hasn't improved one bit in a decade.
  • mswlogo
    mswlogo Quicken Windows Subscription Member
    Oh and you can't edit typo's in my post Grrrr.
  • Pepsi
    Pepsi Member ✭✭
    Tried one step update again. Quicken attempted error recovery from last week and got the same OL-220-A posted as resolved. Isn't. Please help
  • sundevil78
    sundevil78 Quicken Windows Subscription Member
    I also restored from a backup and now all seems good.
    This should be a good reminder for me to frequently do BACKUPS.
  • BostonBob
    BostonBob Member ✭✭
    I too restored a backup... from 2/24. It worked. I had some work to do from there, but I was able to download transactions from all my accounts (BofA & multiple other institutions) and then reschedule the online payments with BofA that wouldn't go through. I seem to be fully back at this point.
  • msf107
    msf107 Member ✭✭✭
    This issue has not resolved for me. I have rebooted and tried several attempts. In addition I have several bill payments that are hung up in the incomplete online session so I can't delete or edit them to re-process.RESOLVED 3/2; 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors
  • mike40
    mike40 Quicken Windows 2017 Member
    I also just tried one step update again and got same OL-220-A error.
  • Pepsi
    Pepsi Member ✭✭
    Thanks. Nice to know its not just me.
  • mskier
    mskier Quicken Windows Subscription Member
    Been trying for days. No help from quicken support or B of A just finger pointing . Any solutions here?
  • Leonid Raiz
    Leonid Raiz Member ✭✭
    I was having OL-220-A error updating my Bank of America accounts for about a week. Finally resolved it by deactivating and then reactivating online access. I wish someone would've pointed to this solution earlier.
  • angie2966
    angie2966 Quicken Windows Subscription Member
    :( I still can not download transactions from Bank of America! Is there an update to fix this issue. Recent Error's shows as resolved but I still can't download transactions so how was it resolved?
  • angie2966
    angie2966 Quicken Windows Subscription Member
    :( :( still can't download transactions with Bank of America. Is there an update that needs to be done to fix this error? It says it was resolved on 3/2/20 but still doesn't work!
  • elukas218
    elukas218 Quicken Windows Subscription Member ✭✭
    I also can't download from Bank of America.....same question.....is there something that needs to be downloaded or updated? Getting the same error I have been getting for a week.
  • elukas218
    elukas218 Quicken Windows Subscription Member ✭✭
    i have the same issue...bills that needs to be paid and it is NOT resolved yet for me.
  • kite
    kite Quicken Windows 2017 Member
    This issue is not resolved for me. I am having the same problems as msf107.
  • msf107
    msf107 Member ✭✭✭
    Just "chatted" with Quicken support - still an ongoing issue they are trying to resolve.
  • CVDH
    CVDH Quicken Windows Subscription Member
    Despite the supposed resolution of this problem, Quicken for Windows is still bombing out with an error when attempting to connect to Bank of America (non-CA). When will this be resolved?
  • elukas218
    elukas218 Quicken Windows Subscription Member ✭✭
    working for me. i deactivated my bank of america accounts under tools and reactivated. it now works
  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi, CVDH,

    Sorry to hear that your BOA connection is still not working - can you let us know which error code you're getting?  Also which versions of Quicken and Windows are you using?

    Thanks.

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • CVDH
    CVDH Quicken Windows Subscription Member
    Quicken subscription for Windows, Windows 10 Home, OL-220
  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi again @CVDH,

    Apparently the Quicken folks are aware of, and are working on this issue - see this notification https://community.quicken.com/discussion/7870520/resolved-3-2-2-27-bank-of-america-returns-ol-220-a-301-a-362-a-393-a-297-a-errors#latest

    You should click on the star at the top right of this message so that you will be advised of status changes regarding this error.

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • CVDH
    CVDH Quicken Windows Subscription Member
    Thank you, Frank. That string is marked "resolved" as of yesterday. I attempted to update last night and again this morning, with continued errors. These have now been occuring for a full week.

    Since the prior string was marked "resolved" and the error persists, I chose to open another string. The "resolved" string is closed to further posts.
  • decembertwenty
    decembertwenty Member ✭✭
    OL-220-A since last Thursday. No help from a conversation with BOA this morning. As stated in other messages, this was supposedly resolved - I'm still having the issue.
  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 2020
    Hi @CVDH,

    Sorry about that - I attached the wrong link to my post.  But I did see that Q-Support  knows that this issue is still on-going - i.e. not yet resolved for a number of users.

    I suggest that you try both "resetting" and if that doesn't work - "deactivating & reactivating" your BOA online connection in Quicken. This seems to fix the issue for a number of users.

    If you do try these steps - please let us know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

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