quicken bill pay no longer on tools menu

Theodore Shoemaker

Have not used Quicken Bill Pay in Quicken for a couple of months. When I opened Quicken it updated to Version R25.18 Build 27.1.25.18. When I went to the Tools menu Quicken Bill Pay is no longer on the menu. What's happening

Quicken Francisco

Hello @Theodore Shoemaker

 

Thank you for reaching out on the community and telling us about your issue. Back in February the option was removed in one of the patches. The best way to get to the online payment menu is now Tools -> online Center and there's a pay bill tab at the top. 

 This should help you out in being able to pay bills again!

 

Thanks,

 

Quicken Francisco

Ps56k2

Just to verify.....   What version is being used & your Membership status -

Help -->About Quicken

Frankx

Hi @Theodore Shoemaker,

You might want to look at this https://www.quicken.com/support/how-move-quicken-bill-pay-quicken-bill-manager - it is about changes to bill payments through Quicken.

Quicken is modifying its Bill Payment service, although this was just announced earlier this week, so I suspect that it may not be connected to your issue.  I would have thought that current users of the bill payment services would have received a direct communication from Quicken about this, since they will need to make some choices concerning options going forward.

Also, while I don't use Quicken's bill payment services - I did take a look and I still see "Quicken Bill Pay" on my "Tools" drop down menu.

Hope this helps.  Let us know how this gets resolved.

Thanks,
Frankx

hornedfrog89

I am having the same problem. I believe this started around the same time. I was able to still pay bills using "Online Center". But now I can't even use that. For some reason it won't show my quicken bill pay account to pay bills from.

Quicken Francisco

Hello @Theodore Shoemaker

 

Thank you for reaching out on the community and telling us about your issue. Back in February the option was removed in one of the patches. The best way to get to the online payment menu is now Tools -> online Center and there's a pay bill tab at the top. 

 This should help you out in being able to pay bills again!

 

Thanks,

 

Quicken Francisco