Quicken Bill Manager Security

WES

Now that Quicken Bill Manager will require access to all our biller website usernames and passwords, what assurances do we have that is information will be secure from hackers and employee prying eyes? Is this information maintained in our Quicken vault or stored on some Quicken server somewhere?

Quicken Sarah

Hello @WES

Thank you for the additional clarification.

To update the Online Biller account login credentials:

1. Open Quicken and go to the Bills & Income tab
2. Click the Gear icon in the upper right corner
3. Select "Manage Online Billers"
4. In the window that opens, click "Edit Password" for the online biller that you wish to update

The payment accounts are enabled through the bank issued Account and Routing number, not the login credentials.

If updates to the Account and/or Routing numbers are needing to be made, this can be done by:

1. Open Quicken and go to the Bills & income tab
2. Click the Gear icon in the upper right corner
3. Select "Payment Accounts"
4. Highlight the account that you wish to update and select "Edit"

Hope this helps, thanks again.

Sarah

Quicken Kathryn

Hi WES,
Quicken Bill Manager has the same level of security as Quicken; your biller usernames and passwords are actually stored in an encrypted token, and when your bills are updated or paid, all of that information is encrypted with bank-level security before it's sent.

Hope this helps--

WES

So where is this encrypted token maintained -- locally in Quicken or on a server somewhere?

WES

If your username or password change, how is this updated in Q Bill Manager?

WES

UPDATED QUESTION:
If your username and/or password change, how is this information updated in Quicken Bill Manager -- both "billers" and "payment accounts"?

Quicken Sarah

Hello @WES

Thank you for the additional questions.

To answer the first question, the encrypted token is maintained locally.  

To ensure we are understanding the second question correctly, please let us know if you are asking about the Username/Password for:

1. The Quicken ID
2. The Online Biller Account(s)
3. The Payment Account(s)

Thank you,

Sarah

WES

@Quicken Sarah

Thanks for answering the first question. My second question is how do you update changes to the username and/or password in Quicken Bill Manager for:

1. The Online Biller Account(s)
2. The Payment Account(s)

Quicken Sarah

Hello @WES

Thank you for the additional clarification.

To update the Online Biller account login credentials:

1. Open Quicken and go to the Bills & Income tab
2. Click the Gear icon in the upper right corner
3. Select "Manage Online Billers"
4. In the window that opens, click "Edit Password" for the online biller that you wish to update

The payment accounts are enabled through the bank issued Account and Routing number, not the login credentials.

If updates to the Account and/or Routing numbers are needing to be made, this can be done by:

1. Open Quicken and go to the Bills & income tab
2. Click the Gear icon in the upper right corner
3. Select "Payment Accounts"
4. Highlight the account that you wish to update and select "Edit"

Hope this helps, thanks again.

Sarah

WES

Good answer -- thank you. General comment -- It would sure be nice if Quicken released a Quicken Bill Manager Manual (PDF) that cover not just the setup of QBM, but also covers all the other functionality and menu items as QBM is new to everyone.