Budget reports ok but categories in budget don't show up

I am trying to create a 2019 budget. The expense categories do not show up in the budgeting window. I know there are amounts in some of the categories, because if I run reports, budgeted amounts will show up. But I cannot access the categories to change them. There was a discussion thread on this same issue that terminated a year ago. I have tried the various things suggested in that thread, but nothing is working. I am on Windows 10. The quicken version is Quicken Deluxe, Yr: 2019, Version: R16.14.

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