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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
"Payee" history not updating
JohnB_PH_IL
I am currently using Quicken Home and Business version R25.18, but I have been using Quicken for almost 15 years. When I enter a transaction manually and click on the "Payee" window, it shows me previous transactions dating back many years. If I click on a past Payee, it shows a very old entry in the payment or deposit column. I can edit that number to whatever is currently correct, but the old number in the Payee window never updates. Also, if I need to type in a new entry in the Payee window, this doesn't get saved there for the next time I might need to use it.
This isn't a serious problem, but it is a nuisance. Is there a way to get this to work correctly?
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Accepted answers
Sherlock
If you haven't already, I suggest you review your preference settings: select
Edit > Preferences...
If the issue persists, I suggest you rebuild the
Memorized Payee List
: press the
Shift
key and select
Tools > Memorized Payee List
Before making any significant changes to your data file, always save a backup: press
Ctrl + B
All comments
Sherlock
If you haven't already, I suggest you review your preference settings: select
Edit > Preferences...
If the issue persists, I suggest you rebuild the
Memorized Payee List
: press the
Shift
key and select
Tools > Memorized Payee List
Before making any significant changes to your data file, always save a backup: press
Ctrl + B
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