New HD, reinstall Win 2016, cannot sign in

jmesseder2

I have been using Quicken Deluxe 2016 for Windows but recently my hard drive needed replaced. Now I try to open the file and is asks for username and password, then responds "An unknown error occurred. Please try to connect later." How to proceed?

GeoffG

You need the last update for Q2016 that is available from the following page.

Quicken Patches

Boatnmaniac

You might want to read this thread:  https://community.quicken.com/discussion/7869652/quicken-2016-how-do-i-login.

GeoffG

You need the last update for Q2016 that is available from the following page.

Quicken Patches

jmesseder2

Adding the latest patch under 2016 seemed to fix the problem. Thank you both for the help.