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Problem logging in after Upgrade to 1 Year Quicken Deluxe from Deluxe 2017

Now when I log in I get the same prompt for password I have always gotten but within seconds a 2nd screen comes up asking for the QUICKEN Login/Password.

2nd Query is now when I do a One Step Update it hangs on updating quotes/investment options until I use Start Task Manager to kill the update. If I then look at the One Step Summary all accounts, etc reflect being updated

Wiindows 7 (yes I know) Lenovo ThinkPad

Best Answers

Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    just ignore the Welcome to Quicken login screen - it's a new bug -
    and the screen will disappear in about 20secs...
    Do you use a Data File Password ?

    Quicken 2020 Deluxe - Subscription - Windows 10
  • jgm005
    jgm005 Member ✭✭
    Yes I do. Should I discontinue with this latest version.
    Thank You for your response
  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    jgm005 said:
    Yes I do. Should I discontinue with this latest version.
    Thank You for your response
    No.
  • jgm005
    jgm005 Member ✭✭
    Sherlock, When Uncheck download quotes and investment infor IT DOES end properly. Does this mean that if I keep it unchecked I will not have my funds/stocks updated with the latest prices after the market closes? Thank You
  • jgm005
    jgm005 Member ✭✭
    Thank You. Am back to normal now!
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