Brokerage Account is Missing

System
System Member ✭✭✭✭
This discussion was created from comments split from: Upgrade announcements come when I have an account that is good until 2021.

Comments

  • Lowell
    Lowell Member ✭✭
    Our problems are with our investment accounts. One 2019 account is totally missing. Another is about a new stock we purchased in another account in late 2019. Help! please.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Lowell

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    I have a few questions to help me understand what could be happening.

    First, were there any changes that occurred prior to the account going missing?

    How long has the account been missing?

    What is the issue that is happening with the recently purchased stock?

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    -Quicken Tyka

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