How do I resolve a Category Sync Error?

Pia Fortune
Pia Fortune Quicken Mac Subscription Member
in Errors and Troubleshooting (Windows)
When I synch to mobile, I get a Category Sync Error that begins with DUMMY and a lot of numbers and letters behind it. Can someone tell me how to fix this?
Thanks!

Best Answer

  • Pia Fortune
    Pia Fortune Quicken Mac Subscription Member
    Answer ✓
    I was able to talk to Quicken and the issue is resolved. Thanks

Answers

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    If you haven't already, I suggest you reset your cloud data set: select Edit Preferences..., Quicken ID, Mobile & Alerts, and Reset your Cloud data.
  • Pia Fortune
    Pia Fortune Quicken Mac Subscription Member
    I’ve tried it and the message still pops up.
  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    Pia Fortune said:
    I’ve tried it and the message still pops up.
    I suggest you contact Quicken Support: https://www.quicken.com/support#contact-support
  • Pia Fortune
    Pia Fortune Quicken Mac Subscription Member
    Answer ✓
    I was able to talk to Quicken and the issue is resolved. Thanks
This discussion has been closed.

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