Removal of Security

When I automatically download 1 of my investment accounts an old security is still showing in the register. I know longer own the security and the investment company is not showing it either. Is there away to remove the security?


  • jacobs
    jacobs SuperUser, Mac Beta Beta
    You cannot delete a security, because that would mess with your past performance and perhaps with account balances.

    The first thing to do is to determine what Quicken thinks you hold. If you open Window > Securities and find this security is there a green checkbox in the far-right Currently Held column? If so, your Quicken data has you holding this security. 

    Next, go to Investments, or the Account this security is in, and look at the Portfolio tab, with your filters set to view by Portfolio Value and Group by Security. do you see this security in the list? What does it show for Shares held? It's not unusual, especially if you migrated to the current Quicken Mac from Quicken 2007 or Quicken Windows, for a security to show a tiny factional number of shares due to rounding and different ways of recording transactions in the past. If Quicken shows you have .000001 share of the security, create a Remove Shares transaction to remove that bogus residual amount, and the security should disappear from the portfolio view. 
    Quicken Mac Subscription • Quicken user since 1993
  • johnw54
    johnw54 Member ✭✭

    I've filled your suggestion. I have upgraded to 2020 from Mac 2017.
    The security in question is check marked in the security listing.
    When I go to the account... the security is showing 1877 shares. The last time the shares were updated in Quicken is 12/14/17.

    When I go to the brokerage's site the security is no longer listed in my account.

    So I do the automatic update all accounts and It's still listed.

    Should I delete all transactions?
  • jacobs
    jacobs SuperUser, Mac Beta Beta
    Well, what happened to those shares of the security in real life? Assuming you sold them somewhere along the way, is that not reflected in your Quicken? One would think something else in your Quicken must be off, because the proceeds of your liquidation of that security should have affected something else in your Quicken accounts.
    Quicken Mac Subscription • Quicken user since 1993
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @Johnw54,

    If you no longer hold the shares and you "just want them to go away" (my interpretation of what you've said above) just do a "Remove shares" transaction for all the shares and you will be done.


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  • Concordman
    Concordman Mac Beta Beta
    Just wondering if  Johnw54 is somehow the victim of a placeholder issue.
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