Reconciliations Disappearing

Krissy Gentry

Good day -- I have a consistent issue happening where I will reconcile transactions and then every few days my reconciliations disappear. I'm talking about 2-3 years worth. It's also not every single transaction but ones that have $0.00 and/or random ones. It seems that the ones from recent are more relevant. It's annoying as I have to then reconcile over 200 transactions for no reason while trying to recall which recent ones haven't been reconciled so I don't click those to balance out. This happens consistently on my Bank account and randomly to my Macy's account. I recently upgraded to 2020 and am on version R25.21 Build 27.1.25.21. Is this a known issue and will there be a patch for it?

UKR

If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

Still not working?

Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems

UKR

If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

Still not working?

Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document:
Troubleshooting 101 - Fixing Software Installation and Data File Problems