ETF transactions downloading properly from RW Baird . . . but not showing in portfolio

ThomasMTodd

My broker (Baird) sold financials ETF (FXO) then bought health care (FXH) but although the transaction downloads perfectly, now does not show position in portfolio? I even deleted the transaction and reentered manually and now the position shows up, but will not update the share price. I just double checked the symbol and FXH is correct. What is the solution?

Quicken_Tyka

Hello @ThomasMTodd

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

If you haven't done so already, please verify if a placeholder transaction has been created after entering the transfer shares transaction.

A placeholder will be a light gray transaction at the bottom of the register.

If you find one, please review the steps and information available here.

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello @ThomasMTodd

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response. 

If you haven't done so already, please verify if a placeholder transaction has been created after entering the transfer shares transaction.

A placeholder will be a light gray transaction at the bottom of the register.

If you find one, please review the steps and information available here.

Thank you,

-Quicken Tyka