Synchrony Bank account was replaced with a new Synchrony Bank account

dmihde

The old account is labeled as "closed" on the web site. However, the new Quicken bill paying manager lists it at the top of the list as a problem account that needs to be fixed. There does not seem to be a way to flag it as an old account to ignore. This appears to be a software issue that Quicken needs to resolve. Has anyone found a way around this?

Chris_QPW

Have you tried removing that bill?

Bills tab -> Settings (gear icon) -> Manage Online Bills

Chris_QPW

Have you tried removing that bill?

Bills tab -> Settings (gear icon) -> Manage Online Bills

dmihde

Thanks for pointing that out. I had removed it from the Synchrony profile but not from the Quicken list.