Trying to balance my bank statement quicken shows wrong number for prior balance. I can't change!

Question

I'm trying to balance my bank statement but quicken keeps showing a different number than that on my bank statement for PRIOR BALANCE.  It will not allow me to change that amount.  The two differ by $27 +.  How can I fix this problem?

Sherlock · Accepted Answer

If you haven't already, you may want to review: https://www.quicken.com/support/how-reconcile-my-account-first-time-quicken

The prior balance is the total of all of the transactions marked as Reconciled (R) in the register.

If the reconciled opening balance has changed, a reconciled transaction has been added, modified, or deleted.  To determine the source of the change, I suggest you compare the running balance of the account register in the current data file with the running balance of the account register from a data file backup saved when the account was last reconciled.  One way to accomplish this is to print the registers to text files.