Trying to balance my bank statement quicken shows wrong number for prior balance. I can't change!

Ruth Trencher

I'm trying to balance my bank statement but quicken keeps showing a different number than that on my bank statement for PRIOR BALANCE. It will not allow me to change that amount. The two differ by $27 +. How can I fix this problem?

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/how-reconcile-my-account-first-time-quicken

The prior balance is the total of all of the transactions marked as Reconciled (R) in the register.  

If the reconciled opening balance has changed, a reconciled transaction has been added, modified, or deleted.  To determine the source of the change, I suggest you compare the running balance of the account register in the current data file with the running balance of the account register from a data file backup saved when the account was last reconciled.  One way to accomplish this is to print the registers to text files.

Ruth Trencher

I am new to this system. Can someone please help with my problem listed above?

Sherlock

If you haven't already, you may want to review: https://www.quicken.com/support/how-reconcile-my-account-first-time-quicken

The prior balance is the total of all of the transactions marked as Reconciled (R) in the register.  

If the reconciled opening balance has changed, a reconciled transaction has been added, modified, or deleted.  To determine the source of the change, I suggest you compare the running balance of the account register in the current data file with the running balance of the account register from a data file backup saved when the account was last reconciled.  One way to accomplish this is to print the registers to text files.