Updated from Windows Subscription 2019 Deluxe to Windows Subscription 2020 -- Home Page

crjones
crjones Quicken Windows Subscription Member ✭✭
in Registers & Transactions (Windows)
Now my Investing and Property and Debt accounts do not show in my home screen even though I select "all accounts". What happened?

Comments

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Why would you go from 2019 to 2020?
    Was your subscription expiring?

    They both update to the same version.  In fact going between them shouldn't have changed your data file in any way at all.
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  • crjones
    crjones Quicken Windows Subscription Member ✭✭
    subscription expired on 04/02/2020....all I did was renew the subscription. I agree nothing should have changed.
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    edited April 2020
    Hello, @crjones


    Thank you for reaching out to the Community regarding your issue, and I'm sorry to hear this has not been resolved yet. If you renewed you are correct that it should not of changed anything. 

    I do recommend contacting Quicken Support via chat or phone and sharing your screen with one of our support reps, if you feel comfortable doing so, to have the matter looked at and hopefully fixed promptly. 


    -Quicken Francisco

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This discussion has been closed.

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