Exit Code 1310

bhaskell46_1

Updating from Quicken 2017 to Windows Subscription. Uninstalled 2017 OK but failed on install with Exit Code 1310 and text "Error Writing to C:\Program Files (x86)\Quicken\DPIInfo.exe. Verify you have access to that directory. I can see the file in that directory and it's properties are not set to read-only. Any suggestions?

Sherlock

I suggest you perform a clean uninstall, install and update.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken 

Sherlock

I suggest you perform a clean uninstall, install and update.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken 

thecreator

Hi @bhaskell46_1 ,

Review this procedure:  https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

If you use, don't skip a step.