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Cannot change accounts without exiting Quicken

bbbigbob

When I opened Quicken today the whole menu was different and I can no longer just "go back" to view a different account. I have to close and restart. I've seen this question before, but I've never seen an answer

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Accepted answers

Quicken Sarah

Hello @bbbigbob

Thank you for sharing your question with the community, although I apologize for any inconvenience or frustration experienced.

Based on the information provided, it sounds as though the "Toolbar" may be hidden in Quicken.

If you haven't already, please open Quicken and go to the View menu and mark the "Show Toolbar" option.

If the back/forward arrows still do not appear, please also click the small "arrow" icon in the upper right corner of Quicken.

Image: https://us.v-cdn.net/6031128/uploads/editor/rj/z5okustia5ru.png

Please let us know if this helps to restore the Toolbar with the arrow icons or if you are still unable to view/select them in Quicken.

Thank you,

Sarah

All comments

bbbigbob

Just realized you can hit the Home tab, but I had always used a back arrow before which is no longer there

bbbigbob

Unless I'm missing something it adds a step in navigating. I'm old, I hate change, and it would be great if I could get my "back arrow" to return. Of course there are a lot of things I want now that aren't happening.

Quicken Sarah

Please let us know if this helps to restore the Toolbar with the arrow icons or if you are still unable to view/select them in Quicken.

Thank you,

Sarah

bbbigbob

That solved my issue. Thank you. I do have another question. Starting today I have an All Transaction column that just appeared on the left side of my screen. I've never seen it before and I can't seem to remove it. I might like it, but I would like to know how to get rid of it.

Quicken Sarah

Hi @bbbigbob

I'm glad to hear that resolved it and thank you for posting back with the updated information

The "All Transaction" column appears by default and does not have an option to be removed from the Account Bar that goes down the left side of the screen, I apologize.

I hope this information is helpful and please let us know if there are further questions/concerns the community can assist with.

Thanks again,

Sarah