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CC-501 Credit Union of Texas error updating transactions

I have been having many issues with updating this particular bank account (I have another credit union account at a different bank) and I just cannot seem to get it to work. I did see the other two threads regarding the issue, so I was wondering if there was a fix via support or some other work around? I reinstalled my account and it will only download the transactions from 3/13 and before.

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