What keeps causing Quicken 2017 to freeze or lockup?

Bedellrg
Bedellrg Quicken Windows 2017 Member
in Installing and Updating (Windows)
Recently upgraded from 2003 to 2017 on a new Windows 10 computer. Install went fine, but after just a few mouse-clicks on any items causes Quicken to freeze. Reboot the computer and open Quicken. Again, I get a few mouse-clicks or keystroke and it locks up.

Comments

  • Sherlock
    Sherlock Quicken Windows Subscription Member ✭✭✭✭
    I suggest you perform a clean uninstall, install and update.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken  To update Quicken, I recommend you download and apply the Mondo Patch: https://www.quicken.com/support/patching-updates-windows

  • Bedellrg
    Bedellrg Quicken Windows 2017 Member
    Thanks for your suggestions. They unfortunately didn't solve Quicken constantly freezing. But there is good news. I purchased a new laptop and Quicken 2017 was installed on it. I was still migrating my personal files from the old to new laptop on a SD Card including my Quicken data. I had not yet moved my files to the new hard drive and I was using Quicken software to access my data on the SD card and that was causing the software to freeze. Once I moved my data to the laptop hard drive Quicken now works without freezing. FYI
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