How do I change the account for an online bill?

Marvin Gardens

I set up an online bill for my cell phone. It seems to work OK. It connects to verizon and gets my bill. But when I pay it, the account field is set to my checking account. I want to pay this from my credit card, but the drop down account list has only my credit card.

How do I tell Quicken I want to pay this from my credit card? I tried deleting the entry for Verizon and adding it again, but nowhere does it allow e to select the account.

Sherlock

If you are using Quicken to pay the bill, you may not use a credit card.  To use a credit card, you must allow Verizon to bill the credit card account.  I suggest you log into your Verizon account to set up the payment.  In Quicken, I suggest you set the bill reminder to use the credit card register and enter the reminder when the bill is available - do not issue the payment from within Quicken.

Sherlock

Marvin Gardens said:

I guess I misunderstood how this works. Verizon charges my credit card automatically. I was assuming (hoping) that Q would fetch the bill from Verizon and enter it into my credit card register, saving me the step of typing it in.

Quicken can do that.  Create the online bill linked to your bill reminder and enter the bill reminder when the bill arrives in Quicken.  When we link an online bill to a reminder, the reminder uses the online bill amount.

Sherlock

If you are using Quicken to pay the bill, you may not use a credit card.  To use a credit card, you must allow Verizon to bill the credit card account.  I suggest you log into your Verizon account to set up the payment.  In Quicken, I suggest you set the bill reminder to use the credit card register and enter the reminder when the bill is available - do not issue the payment from within Quicken.

Quicken Diana

Marvin Gardens

Hello, thank you for bringing your question to the community today. Are you using the new Bill Manager feature in Quicken? We are only able to link checking accounts for the Quick Pay option, so making the payment with your credit card would not be an option here.

-              Quicken Diana

Marvin Gardens

I guess I misunderstood how this works. Verizon charges my credit card automatically. I was assuming (hoping) that Q would fetch the bill from Verizon and enter it into my credit card register, saving me the step of typing it in.

Sherlock

Marvin Gardens said:

I guess I misunderstood how this works. Verizon charges my credit card automatically. I was assuming (hoping) that Q would fetch the bill from Verizon and enter it into my credit card register, saving me the step of typing it in.

Quicken can do that.  Create the online bill linked to your bill reminder and enter the bill reminder when the bill arrives in Quicken.  When we link an online bill to a reminder, the reminder uses the online bill amount.

Marvin Gardens

Brilliant! That's exactly what I wanted to do. Thanks