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Direct Connect no longer imports into existing acct, but rather creates a new one. Why?

My Bank of America Checking account has been updating accurately for years. Today, it will not import into the existing account, but it does important and create a new account with the accurate data. I notice the new account Quicken created only uses the last 4 digits of my account number, whereas the original account lists the entire account number. I had hoped I could go into the original account and edit the account number to use only the last 4 digit method, but that is not an editable field. I went through the "update account now" steps and received the code to my phone to proceed, but still did not work. I suppose I could transfer all of the new transactions from one account to the other, but I would prefer to understand why it suddenly is not compatable. Thank you.

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