What is going on with Quicken Support??

jcbout

I have had an issue with Quicken Mac (Subscription) for over a month and I have no resolution! They stated they would get back to me by email, but the Support Team is ghosting me re a solution, and I am dead in the water. Terrible support from Quicken these days. Will now look at canceling my account and going to a competitor. Sad since I have been a customer literally since Intuit started the company.

Quicken_Tyka

Hello @jcbout

Thank you for taking the time to visit the Community to post your issue, although I apologize that you continue to experience this difficulty.

I was able to locate a ticket with the support that was successfully escalated, this ticket is listed as "In-Progress" and has not been resolved as of yet.

Unfortunately, I cannot provide an ETA on when to expect this to be resolved. Once the issue has been resolved, you will receive an email.

I hope this clarifies!

-Quicken Tyka

Quicken_Tyka

Hello @jcbout

Thank you for taking the time to visit the Community to post your issue, although I apologize that you continue to experience this difficulty.

I was able to locate a ticket with the support that was successfully escalated, this ticket is listed as "In-Progress" and has not been resolved as of yet.

Unfortunately, I cannot provide an ETA on when to expect this to be resolved. Once the issue has been resolved, you will receive an email.

I hope this clarifies!

-Quicken Tyka