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The website states that Support is open 8-5 Mon - Sat Pacific time.

I need help with something and I need to speak or chat with someone. The website says there is available support from 8-5 Pacific time, yet everytime I try to access chat or phone help, there is a little notice that says they are not available. So what is the truth about getting to speak to someone about an issue?

Best Answer

Answers

  • Elliott
    Elliott Member
    Thank you for bringing that to my attention.
  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭
    No problem.  When notices are posted on company websites they are sometimes a little too small making them somewhat easy to overlook.  You are not the first to raise concern about not being able to contact Support today.  You most certainly won't be the last.  :smile:  
    (QW Premier Subscription: R32.12 on Windows 10)
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