'You've already added a biller' when trying to setup a new biller

Kenr43

When I try to set up an online biller for an my Fidelity Rewards Visa I get this error: 'You've already added a biller' when trying to setup the new biller. I had this biller set up when I had Quicken 2017, but it disappeared when I went to the subscription model software. There is no Fidelity credit card currently in my list of billers.

Quicken_Tyka

Hello @Kenr43

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

If the account is not listed, you will need to Contact Support directly for a review of the online biller profile to determine the cause of the issue.

Quicken Care has the tools to review and research this issue further.

Thank you,

-Quicken Tyka

Quicken_Tyka

Hello @Kenr43

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

If the account is not listed, you will need to Contact Support directly for a review of the online biller profile to determine the cause of the issue.

Quicken Care has the tools to review and research this issue further.

Thank you,

-Quicken Tyka