Bill reminder and loan account sync

Clayton

I set up my auto loan account and then I set up my bill reminder for it. Each month when I go to bill and income reminders to enter the loan payment it does not register the payment in the auto loan account. This is paid from my checking account. I am running Quicken 2020.
Thank you

Quicken Diana

Hello @ Clayton,

Thank you for bringing your question to the Community. To make sure I understand your specific situation, is this loan linked to the financial institution or is it a manual account? If it is connected to the lender then the payments should be downloading along with your other accounts during the One Step Update Process. When running a OSU do you see the loan included in the list of accounts that will be updated?

If this is a manual account then then the process of entering the payment should create a transaction in the register, as you stated. To be specific, go to TOOLS > MANAGE BILL AND INCOME REMINDERS > click on the auto loan reminder that you created and then click the ENTER button that appears to the far right of the row.

Please let me know if this is a connected account or a manual account, and if you see the account in OSU or for a manual account, if you were able to ENTER the payment as described above.

-          Quicken Diana

Quicken Diana

Hello @ Clayton,

Thank you for bringing your question to the Community. To make sure I understand your specific situation, is this loan linked to the financial institution or is it a manual account? If it is connected to the lender then the payments should be downloading along with your other accounts during the One Step Update Process. When running a OSU do you see the loan included in the list of accounts that will be updated?

If this is a manual account then then the process of entering the payment should create a transaction in the register, as you stated. To be specific, go to TOOLS > MANAGE BILL AND INCOME REMINDERS > click on the auto loan reminder that you created and then click the ENTER button that appears to the far right of the row.

Please let me know if this is a connected account or a manual account, and if you see the account in OSU or for a manual account, if you were able to ENTER the payment as described above.

-          Quicken Diana