Wells Fargo Web Connect
Nemo
Member ✭✭
Today (18 Apr 2020) I connected w/ Wells Fargo to update transactions in my checking account and credit card account. An update was downloaded for my credit card, but nothing for my checking account. I've had ongoing problems updating transactions with Wells Fargo so I signed in online and downloaded an activity file (.qfx) from my checking account. Lo and behold the .qfx file has two checking account transactions in it. Wells Fargo Web Connect for updating for any account is an ongoing problem for me. It's hit or miss, some times it works and some times it doesn't. Are there any real, permanent, solutions available? Thank you.
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Best Answer
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@scscubs
Sorry for the late response. I have one last thing I can think of trying in regards to Wells Fargo if it's still not working. Depending which connection you're using we could try switching it to a different one labeled wellsfargononqfx.scr.
In order to do this you'll need to deactivate the Wells Fargo accounts one more time. This time after deactivating the accounts can you go up to tools -> add account. select checking and then in the search bar type wellsfargononqfx.scr . From here it will have you sign in and have you link your accounts again inside of quicken. This is essentially an alternate connection that is a bit more stable than the normal one.
You may have tried this out with support previously but if you haven't it would be worth a shot.
Thanks
Quicken Francisco5
Answers
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Hello @Nemo
Thank you for reaching out on the community and telling us about your issue. I just have a couple of questions first. Are you running in windows or on mac? I also believe that you're also downloading transactions through quicken but didn't receive transactions then downloaded the qfx correct? I don't believe any error messages pop up as well but there may be one?
We just need a bit more info before we're able to see what we can do.
Thanks,
Quicken Francisco
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I've been trying to download both bank data and a brokerage account from Wells Fargo since Monday. "Wait one business day" isn't working, nothing will update. I just bought and downloaded Quicken Premier, it is on my Windows desktop.0
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@scscubs
Thanks for the reply. We could try something here. Do you know if you're using direct connect on all of the accounts? I know the brokerage accounts are because it's the only option they off but do you know about the other checking and credit card? Either way lets see if we can deactivate and reactivate the accounts
Here's the steps for deactivating the accounts and reactivating them afterwards. Try this and see if we're able to get some connectivity back into them.
Let's try this and see if we're able to get back up and downloading. If not we'll see what we can try next.
Thanks,
-Quicken Francisco0 -
I did all of that and it did not work, I'm in exactly the same place with exactly the same error message. CC-502 is the error message. I tried downloading April 17th (my last successful connection) to the 24th, and when I opened the first account it completely crashed Quicken, it disappeared and Bug Splat came up. Things are definitely NOT improving.1
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The download was an attempt through the Wells Fargo website to download a single account file so that I could try to sync it one at a time, and it crashed Quicken.0
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@scscubs
Thanks for trying to the steps. Due to the crashing being difficult to diagnose, I do recommend contacting Quicken Support via chat or phone and sharing your screen with one of our support reps, if you feel comfortable doing so, to have the matter looked at and hopefully fixed promptly.
-Quicken Francisco0 -
I contacted them on Tuesday, they helped me for a couple of hours then said basically "screw it, wait at least 48 hours before trying to download again" so that is what I'm doing... I will try in the morning and see what happens.0
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It is now Friday, I tried, same error, CC-502. I'm getting nowhere...0
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I have this problem with Wells Fargo. My Credit card and Savings accounts download but not Checking, I’m having to update that account manually. I’m using an iPad Mini 5 with the most recent mobile app because my MacBook Pro died and I can’t get it fixed due to stay-at-home orders.0
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@scscubs
Sorry for the late response. I have one last thing I can think of trying in regards to Wells Fargo if it's still not working. Depending which connection you're using we could try switching it to a different one labeled wellsfargononqfx.scr.
In order to do this you'll need to deactivate the Wells Fargo accounts one more time. This time after deactivating the accounts can you go up to tools -> add account. select checking and then in the search bar type wellsfargononqfx.scr . From here it will have you sign in and have you link your accounts again inside of quicken. This is essentially an alternate connection that is a bit more stable than the normal one.
You may have tried this out with support previously but if you haven't it would be worth a shot.
Thanks
Quicken Francisco5
This discussion has been closed.